Compare Pulse is operated by Eaoa Disclass INC.

Orders ship via United States Postal Service (USPS). Your shipping confirmation includes a USPS tracking number.

Orders ship from 4068 Six Mile Rd, Crystal Springs, MS 39059. Inventory is held at 4068 Six Mile Rd, Crystal Springs, MS 39059. We do not use a third-party fulfillment partner.

Check the selected product’s mounting method, dimensions and included hardware before ordering. Installation requirements vary by item and surface.

Use the Includes section for the selected product to check its pieces and quantities.

Standard shipping covers the 50 U.S. states, including Alaska and Hawaii, with no shipping charge or minimum order. International, expedited and express shipping are unavailable. The complete terms appear in the Shipping Policy.

Processing is preparation before dispatch; transit is travel from dispatch to delivery. Typical processing duration is 0-1 business days, excluding weekends and major U.S. holidays. Cutoff is 14:00 (2:00 PM) CT; orders placed after cutoff are processed the next business day. CT means U.S. Central Time (CST/CDT as applicable). Estimated post-dispatch transit duration is 2-4 business days, including Alaska and Hawaii. Actual transit can vary with location and carrier conditions; a dispatch email supplies tracking. The complete terms appear in the Shipping Policy.

Return eligibility is limited to manufacturing defects, transit damage or an incorrect item sent by us. A non-defective item qualifies only if the wrong product was sent; change of mind, size expectations and personal preference are excluded. The return-request deadline is 30 days after confirmed delivery. The damage-report deadline is 72 hours after delivery. Email the order number and reason; for damage, include photos of the item, outer box, readable shipping label and inner packaging. Eligibility is reviewed within 1-2 business days; instructions follow approval and we cover qualifying return shipping. The complete terms appear in the Refund Policy.

The period starts on the date we receive the returned item, with inspection and initiation usually taking 1-2 business days. The expected refund-arrival period is 20 calendar days from our receipt of the returned item, using the original payment method. Calendar days include weekends and holidays; this period covers inspection, initiation and payment processing. Actual posting depends on the bank or payment provider; exchanges and store credit are unavailable. The complete terms appear in the Refund Policy.

Email support@comparepulse.com or call (769) 888-2555. Support hours: Monday-Friday, 9:00 AM - 6:00 PM CT. Email replies usually take 1-2 business days.