Shipping policy

This shipping policy applies to every order placed with Compare Pulse, a store operated by Eaoa Disclass INC.

Free standard shipping on every order, no minimum.
Processing: 1-2 business days before dispatch.
Delivery: 2-4 business days after dispatch to all 50 states and Washington, D.C., Alaska and Hawaii included.

1. Processing

Our order cutoff is 11:30 AM U.S. Central Time (CT, observing CST/CDT as applicable), Monday through Friday, excluding U.S. federal holidays. Orders placed before the cutoff start processing that business day; orders placed at or after the cutoff, on weekends, or on holidays start processing the next business day.

Processing takes 1-2 business days before dispatch. The cutoff does not mean same-day dispatch.

2. Transit

Delivery usually takes 2-4 business days after dispatch to all 50 states and Washington, D.C., Alaska and Hawaii included. Please allow for both processing and transit time; weekends and U.S. federal holidays are not counted, and delivery times are estimates rather than guarantees.

3. Rates

Shipping costs nothing: free Standard Shipping applies to all orders, whatever the order total. We do not offer paid or expedited options.

4. Coverage

Our delivery area is the United States: all 50 states plus Washington, D.C. We are not able to ship to APO/FPO boxes, U.S. territories, or international destinations.

5. Ship-From Location

Orders ship from 4068 Six Mile Rd, Crystal Springs, MS 39059. Inventory is held at 4068 Six Mile Rd, Crystal Springs, MS 39059. We do not use a third-party fulfillment partner. Orders ship via United States Postal Service (USPS). Your shipping confirmation includes a USPS tracking number.

6. Tracking

You will receive a shipping confirmation email with tracking when your order leaves 4068 Six Mile Rd, Crystal Springs, MS 39059. Tracking can take up to 24 hours to show activity in the USPS system.

7. Address Accuracy

Double-check your address before placing the order. If a parcel comes back undeliverable, email support@comparepulse.com and we will arrange the next step with you before sending it again.

8. Lost Packages

If your order has not arrived 5 business days after the latest estimated delivery date, or tracking stops updating, email support@comparepulse.com with your order number. We open a trace with the carrier, and if the carrier confirms the package is lost, we send a replacement at no cost or issue a full refund, whichever you prefer.