Refund policy
This return policy applies to all Compare Pulse orders. Compare Pulse is operated by Eaoa Disclass INC.
Window
Returns are accepted within 30 days of delivery, including items that are not defective.
How to Return
Email support@comparepulse.com with your order number and the reason for the return. We reply within 1-2 business days to confirm, then you ship the item back with the prepaid return label included in your package.
Condition
Please return items unused, in the original packaging, and in a condition we can resell.
Return Costs
You pay nothing to send an item back. Use the prepaid return label in your package; we do not charge restocking fees.
Refund Timing
Refunds go back to the original payment method within 10 days after we receive the returned item and complete our inspection.
Damaged Items
Received something broken, faulty, or incorrect? Email photos of the item, packaging, and shipping label to support@comparepulse.com within 30 days of delivery. You receive a full refund at no cost, and any item we need back travels on the prepaid return label from your package.
Exchanges
We do not offer exchanges. Return the original item for a refund, then order the one you want.
Contact
Our support team can help with anything not covered here.
Email: support@comparepulse.com
Phone: (769) 888-2555
Support hours: Tuesday-Saturday, 9:00 AM-5:00 PM Central Time